FAQ

Frequently Asked Questions 

1. What is the delivery time for my order?
   Orders are processed and shipped within 24 hours. Delivery usually takes 5–8 business days.

2. How much does shipping cost?
   We offer free shipping on all orders.

3. Will I receive a tracking number?
   Yes. As soon as your order has shipped, you’ll automatically receive an email with your tracking link.

4. My tracking isn’t working—what should I do?
   No worries — it can take up to 48 hours for tracking to become active. Please try again later.

5. What if I’m not satisfied with my order?
   You can return your order within 30 days of delivery. Please contact our support team at support@drystico.com.

6. Can I cancel or change my order?
   Yes, as long as your order hasn’t shipped yet. Message us as soon as possible at support@drystico.com.

7. My order arrived damaged—what should I do?
   Please take clear photos and email them to support@drystico.com. We’ll resolve it quickly.

8. Do you sell third-party brands?
   No. We sell our own curated Drystico products, selected for quality, performance, and design.

9. Can my order arrive in multiple shipments?
   Yes. Sometimes we ship items in separate parcels to speed up delivery.

10. How can I contact Drystico?
    Email: support@drystico.com
    We usually respond within 24 hours on business days.